The fastest way to reach us is shalom@starlove18.org. Tell us what's happening and, if it helps, which screen you were on. We read every message.
StarLove has help and feedback built in. Open the app and go to [EXACT PATH, e.g. Profile › Settings › Help] to send us a message, report a problem, or share feedback without leaving the app.
Every post, comment, message, and member profile in StarLove can be reported from within the app, and you can block any member. Reports go to our moderation team.
For child safety concerns, see our Child Safety Standards or write to shalom@starlove18.org.
You can delete your account at any time from inside the app: [EXACT PATH, e.g. Profile › Settings › Delete Account]. If you've already removed the app, you can request deletion at starlove18.org/delete-account.
StarLove is invite-only. If you're not a member yet, you can request an invitation at starlove18.org.
Support hours are informal. We are a small team, and we usually reply within [RESPONSE TIME, e.g. two business days].